Shipping Policy


We offer FREE SHIPPING (4-6 business days) on orders over $70 to 48 US Continental States excluding Alaska, Hawaii and U.S. Territories.
- Shipping delivery time provided below is an estimates only. Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated.

  • STANDARD ($5.95 & up): Receive in 3-5 business days*
  • EXPRESS ($25.00 & up): Receive in 2-3 business days*
  • FREE (on orders over $70.00): Receive in 4-6 business days*

-  Business day cutoff time is 10 am EST, Monday through Friday. Order received after 10 am EST will be processed the next business day.

- If you have not received the tracking information, you may always log in to your account and check under Order History. Also you can contact customer service at

- Most orders are shipped within 1-2 business days from our main warehouse located in New Jersey, USA.

*Free Shipping is available to 48 continental states only. Hawaii, Alaska and all US overseas territories are excluded.

NoteFor braid bulk orders over 10lbs the customer will be requested to pay for the shipping.


NOTE#1: Delivery time is ESTIMATED and in certain cases, it may take longer than expected due to the foreign country customs, post office regulations, polices and etc. Hair Stop and Shop is not responsible for the delays in delivery within foreign country territory. 

NOTE#2: By choosing a shipping service, you consent to the all following statements: 1. Customer is responsible for all foreign country customs taxes/fees (UPS/FEDEX/DHL). 2. The delivery time is estimated and may be longer for certain countries due to country customs regulations or country physical location (islands, remote locations). 3. For First Class International shipments, the product packaging (cardboard) might be removed in order to meet weight guideline by USPS. 4. Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated. Should you have not received your package for more than 45 days from the shipping date, please send an email to to have this issue investigated.

It is the customer's responsibility to receive the package(s) on the date of delivery. Hair Stop and Shop is not responsible for the loss of the package that was confirmed as "delivered" by courier. If you don't have a secure place to receive packages, we recommend to do one of the followings to avoid being a victim of mail theft.

*Have your deliveries sent to your work or leasing office.

*Ship your package to a P.O. Box to have it secured at a USPS location.

*Ship your package to your place of work. Usually, USPS/UPS workers deliver the package the package to your office or front desk.

To request for signature requirement, please contact us via email at Signature confirmation fee may apply and will be requested via PayPal.

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