SHIPPING INFORMATION

DOMESTIC SHIPPING

We offer FREE SHIPPING (4-6 business days) on orders over $70 to 48 US Continental States excluding Alaska, Hawaii and U.S. Territories.

- Shipping delivery time provided below is an estimates only. Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated.

STANDARD ($5.95 & up): Receive in 3-5 business days*
EXPRESS ($25.00 & up): Receive in 2-3 business days*
FREE (on orders over $70.00): Receive in 4-6 business days*

-  Business day cutoff time is 10 am EST, Monday through Friday. Order received after 10 am EST will be processed the next business day.

- If you have not received the tracking information, you may always log in to your account and check under Order History. Also you can contact customer service at cs@hairstopandshop.com.

- Most orders are shipped within 1-2 business days from our main warehouse located in New Jersey, USA.

*Free Shipping is available to 48 continental states only. Hawaii, Alaska and all US overseas territories are excluded.

Note: Bulk order of braiding hair (10lbs & up) will be required to pay for shipping fee. Hair Stop and Shop does not offer free shipping to P.O. Boxes.

 

INTERNATIONAL SHIPPING

NOTE#1: Delivery time is ESTIMATED and in certain cases, it may take longer than expected due to the foreign country customs, post office regulations, polices and etc. Hair Stop and Shop is not responsible for the delays in delivery within foreign country territory.

NOTE#2: By choosing a shipping service, you consent to the all following statements: 1. Customer is responsible for all foreign country customs taxes/fees (UPS/FEDEX/DHL). 2. The delivery time is estimated and may be longer for certain countries due to country customs regulations or country physical location (islands, remote locations). 3. For First Class International shipments, the product packaging (cardboard) might be removed in order to meet weight guideline by USPS. 4. Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated. Should you have not received your package for more than 45 days from the shipping date, please send an email to cs@hairstopandshop.com to have this issue investigated.

 

MAIL THEFT PREVENTION

It is the customer's responsibility to keep track and receive the package(s) on the date of delivery. Hair Stop and Shop is not responsible for the loss of the package that was confirmed as "delivered" by courier. For the security of your packages, please request signature requirement via email at shipping@hairstopandshop.com and/or cs@hairstopandshop.com. Signature confirmation fee may apply and will be requested via PayPal.

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