Shipping Policy

DOMESTIC SHIPPING:


We offer FREE SHIPPING (4-6 business days) on orders over $70 to 48 US Continental States excluding Alaska, Hawaii and U.S. Territories.

Shipping delivery time provided below is an estimates only. Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated.

 

STANDARD ($5.95 & up) : Receive in  3-5 business days*

EXPRESS ($25.00 & up) : Receive in  2-3 business days

FREE* (on orders over $70.00): Receive in  4-6 business days


*Business day cutoff time is 10 am EST, Monday through Friday. Order received after 10 am EST will be processed the next business day.

- Shipment tracking number is emailed to the customer within 2-3 business days from the order date. It is customer's responsibility to track the package on www.usps.com or www.ups.com.

If you have not received the tracking information, you may always log in to your account and check under Order History. Also you can contact customer service at cs@hairstopandshop.com.

- Most orders are shipped within 1-2 business days from our main warehouse located in New Jersey,USA.

 

- Certain packages may require RECIPIENT'S SIGNATURE at the delivery. If you would like NO SIGNATURE, please email us at NOSIGNATURE@hairstopandshop.com your order number and the request to remove the signature requirement.

 

- Most Standard shipping packages are shipped with USPS (www.usps.com). Express packages are shipped with UPS (www.ups.com)

We ship to APO/FPO addresses and to all military bases. 

*Free Shipping is available to 48 continental states only. Hawaii,Alaska and all US overseas territories are excluded.

 

INTERNATIONAL SHIPPING DELIVERY TIME

USPS First Class International - 6 - 12  business days

Depending on the weight, the cardboard packaging might be removed. Maximum weight limit is 4 pounds(almost 2kgs).
USPS Priority Mail International - 6 - 10 business days(most countries)

USPS Express Mail International - 3 - 5 business days(most countries)

NOTE#1: Delivery time is ESTIMATED & in certain cases, it may take longer than expected due to the foreign country customs, post office regulations, polices and etc. Hair Stop and Shop is not responsible for the delays in delivery within foreign country territory. 

NOTE#2: By choosing First Class / Priority / Express International, you consent to the delivery times stated above and all following statements:

1. Customer is responsible for all foreign country customs taxes/fees.

2. The delivery time is estimated and may be longer for certain countries due to country customs regulations or country physical location (islands,remote locations).

3. For First Class International shipments, the product packaging(cardboard) might be removed in order to meet weight guideline by USPS.

4.Weather, route, or other uncontrollable circumstances may cause your package to be delayed and delivered beyond what is estimated.


Currently, we require all international customers to make payment via Paypal. For bank wire or money order payments, please contact customer service for more information. 

 

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